Daniel and the team were the most incredible at providing support over our most difficult time. We came to Daniel over 3years ago to arrange our mums funeral, we had no clue what we were doing or what the process entailed, but until this day we haven’t forgotten how he and the team went above and beyond to ensure we had the most beautiful send off. Thank you so much Daniel, it’s a bit of a late review but your support is forever in our hearts!

We were very grateful for all the assistance Daniel and his team gave our family over a difficult time. It was a huge support for us knowing the funeral process was in their capable hands. We were blessed to have an excellent celebrant too arranged by Daniel. The whole thing went as well as could be hoped for.

Daniel Mercer’s funeral services were absolutely brilliant. We recently buried my father and the level of professionalism, empathy and ‘going the extra mile’ for our family was outstanding. This high level of service was evident right from the start when we were struggling to get my father removed from our family home the day he passed. Daniel helped us during the middle of the night when no one else would help - he even made calls for us on our behalf trying to get the GP’s to do their job properly. The small details make a big difference during vulnerable moments like these, and we found Daniels sensitivity to our needs just perfect. He took the time to explain the options available to us so we could make informed choices in our own time with no pressure. His recommendations for the Celebrant, best florist, order of service printer etc were first class. And his staff on the day were excellent. Most touching, were the unexpected opportunities he presented (that other undertakers don’t offer) - such as literally being able to seal the coffin the night before - this meant a lot to us. Many people have commented since about how beautiful the funeral was and we would like express our gratitude to Daniel and his staff for making it so.

Thank you Daniel for a lovely service not once but 3 times so far....our family and friends can't thank you enough for what you did on them 3 different occasions....I would highly recommend....he really can't do enough for you...

If you're reading this review because you're looking for a professional, caring, compassionate, organised and friendly funeral director, you don't need to look any further. Choosing Daniel as our funeral director was one of the best decisions we made, as we started making arrangements for our lovely mum's funeral. Daniel was kind and understanding, and he managed to bring together all the ideas we had about how we wanted Mum's funeral to be. He was very accommodating, nothing was too much to ask, and he also thought of things we wouldn't have thought of ourselves, such as leaving birthday, Christmas and Mother's Day cards in with Mum. The day of the funeral itself went absolutely seamlessly under Daniel's direction, and we could not be happier with the send-off we gave Mum. It was everything we wanted for her, and everything she deserved. Thank you so much to Daniel and the team. Your care and help at one of the most important times of our lives meant so very much to us.

Huge thank you to Daniel and the team, together with Daphne, Minister at St Mildreds Church, for a first class service provided for the funeral arrangements for our dad. It was my first experience of arranging a funeral. Daniel was so supportive, sensitive to our needs and guided us through the process with full explanations, advice and guidance whilst also being extremely well organised and efficient. Daphne too was very attentive to our needs and spent considerable time with us discussing the eulogy and the funeral order of service. Nothing was too much trouble and they both made the whole process both comforting and stress free. We highly recommend!

Best service ever from Daniel and his team. We used Daniel for my Mum's funeral. He was brilliant from start to finish (see my brother's review (Luke Brown). Her sister sadly passed away a few months later and her young daughters (both in early 20s) were left to arrange the funeral. I put them in touch with Daniel who had a Zoom call with them to explain everything and he was amazing. He made them feel very relaxed about everything and took all responsibilities from them. He kept them involved the whole way through and was always in contact with them. I can't recommend him and this company enough. He honestly takes all the stress and worry out of arranging a funeral and makes is a lovely experience. I would 100% recommend him to anybody needing these services and will always contact him when needed (which I hope isn't too often!) - but I know when I do he will be amazing and take the burden away from me and my family members.

We simply couldn't have asked for more from Daniel and his team. At a deeply challenging time, he offered advice and comfort throughout the funeral and burial process and showed a genuine care for his work. I should have left this review sooner because I would not hesitate to recommend Daniel Mercer at all. He was extremely respectful towards my family and our customs and we are very grateful to have found his services.

We would absolutely recommend Daniel for anyone going through the loss of a loved one. Straight away Daniel guided us through every step. Nothing was too much trouble, he's was so professional in caring for our Dad & he helped us give my Dad the best & perfect funeral Dad could have wish for. Everything was just perfect! Thank you so very much Daniel & your team. We're so glad we found you. You provided an outstanding service, with care, dignity & professionalism. Debbie Hillyard & family